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Green Motion car rental Ixtapa-Zihuatanejo Mexico

Green Motion Ixtapa-Zihuatanejo

Green Motion car hire at Ixtapa-Zihuatanejo is quick and easy to find.

Our rental station is conveniently based downtown, please see the address below:

Blvd. Ixtapa s/n Local 10
Desarrollo Marina
Plaza Ambientes
Ixtapa, Zihuatanejo

Should you require any assistance, please call Green Motion Ixtapa-Zihuatanejo on +52 (755) 5530397.

To make a car hire booking at Ixtapa-Zihuatanejo in Mexico, simply click on the 'get a quote now' button to enjoy our great service and competitive car hire deals while you do your bit for the environment. 

Contact Ixtapa-Zihuatanejo

Blvd. Ixtapa s/n Local 10
Desarrollo Marina
Plaza Ambientes
Ixtapa, Zihuatanejo

Opening hours

  • Sunday: 09:00 to 19:00
  • Monday: 09:00 to 19:00
  • Tuesday: 09:00 to 19:00
  • Wednesday: 09:00 to 19:00
  • Thursday: 09:00 to 19:00
  • Friday: 09:00 to 19:00
  • Saturday: 09:00 to 19:00

Further information to help with your car rental from Ixtapa-Zihuatanejo

After you’ve safely landed in Mexico and collected your hire car from Green Motion Ixtapa-Zihuatanejo, we know that you will be ready to get your car on the road and explore the beautiful country of Mexico.

If you are unfamiliar with driving in Mexico, it is important to remember that you must drive on the right hand side of the road. We also recommend that you consider hiring a GPS (SatNav) to ensure that you arrive safely and quickly at your destination.

Enjoy your car hire in Ixtapa-Zihuatanejo

If this is your first time driving a car in Mexico, our advice is to stay calm and take your time. As already mentioned, remember to drive on the right and we’d also recommend for your own peace of mind to consider hiring a GPS to ensure you can navigate around Ixtapa-Zihuatanejo with relative ease (ask at the rental counter for details).

There are many toll roads (“Cuota”) around Mexico, they are much faster than the free roads (“Libre”) which pass through villages and towns. If you decide to use the toll roads, please be aware that they range in price from 25 to 150 Mexican pesos so remember to keep some change with you.

Also be aware that potholes are common on Mexican roads so drive defensively not only for your own safety but also to minimise the possibility of damaging your vehicle. When travelling on the motorway, the speed limit is 100 to 110 km/h. The speed limit outside towns is 80 km/h and 40 km/h in built-up areas. For your own safety it is important that you obey the local traffic and speed restrictions.

Should you require any assistance while in Ixtapa-Zihuatanejo, Mexican emergency services can be contacted by calling 066 for police, fire-fighters and medical services.

For further advice and information on renting a car at Ixtapa-Zihuatanejo and enjoying the best offers and discounts we have on offer, remember to get a car rental quote from Alternatively you can contact Green Motion's Central Reservation team by calling +44 (0) 2071864000 or by calling Green Motion Ixtapa-Zihuatanejo directly on +52 (755) 5530397.

Green Motion Ixtapa-Zihuatanejo are looking forward to meeting your car hire needs in Mexico.

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For any assistance please contact Central Reservations on +44 (0) 2071864000 or

​How can I contact Green Motion Ixtapa-Zihuatanejo?

You can contact Green Motion Ixtapa-Zihuatanejo by phone on +52 (755) 5530397 or by email on

​What personal identification do I need to hire a car?

If you book directly through a full list of our terms and conditions can be found by clicking here.

Mandatory documentation will include:

  1. A full driving license (noting that some exclusions do apply)
  2. A valid passport
  3. A valid credit card in the driver’s name (noting that in most cases debit and prepaid cards are not accepted)
  4. A booking voucher from either or alternatively from one of Green Motion’s supplied partners

​Can I check Green Motion’s car hire rates without placing a booking?

Yes, you can enter your booking requirements (location, dates, vehicle type etc.) on our website here and you will be automatically directed to our booking options and rates. However, please be advised that our rates may change.

​Can I select a specific car / van model?

No, Green Motion only guarantees the vehicle category however for an additional fee you can select the make and model by choosing our ‘Guarantee Make and Model’ option during the booking process. 

​Can I book additional extras or equipment?

Yes, you can book additional extras or equipment through our online booking process. You can reserve a child seat, baby seat, additional driver and GPS (SatNav). Some additional options can also be booked at the Green Motion Ixtapa-Zihuatanejo rental branch. These additional options will be pay on arrival. 

​Can I reserve a vehicle and pay for it if I am not the person who will be picking it up and driving it?

There is no restriction on who can pay for the rental however on arrival at the renal station the credit card used for the deposit must be in the name of the main driver. The credit card used for the deposit will not be accepted if it is in the additional driver’s name.  

​Can I make amendments to my booking?

Yes, this is possible. If you booked through our website please contact our reservations team on however there is no guarantee that we will be able to amend your booking but we will try our best to help. 

​Do I need to leave a deposit when renting my car?

Yes, in all cases the main driver will be required to leave a deposit which will be taken by the method of pre-authorisation from the credit card presented. The level of pre-authorisation taken is dependent on the type of insurance purchased and the agreed excess. Typically the level of pre-authorisation required will mirror the level of agreed excess. In the cases where the hirer has selected a zero excess option, a small deposit / pre-authorisation will be required to cover any traffic violations including parking and speeding offences that may occur while the hire vehicle is in the custody of the hirer.

We would ask you to note that all pre-authorisation’s are released on the completion of the hire following a satisfactory review of the vehicle and its condition noting that any damaged caused to the vehicle while out on hire will be subject to cost with the relevant amount being removed from the pre-authorisation.

Typical deposits / pre-authorisations can range from £150 GBP to £1500 GBP dependent on the car type, age and driving experience of the driver and agreed excess.

​Can I reduce my excess?

Green Motion Ixtapa-Zihuatanejo offers their rental customers the opportunity to reduce their excess by purchasing one of our excess reduction packages. Each package provides different benefits ranging from reduction in excess to zero excess. Please ask at the rental counter for more information.

​Which payment and debit cards does Green Motion accept?

In most cases, each Green Motion location will accept most major credit cards including Visa and MasterCard and in some cases, American Express may be accepted.

In relation to debit cards (Visa), these are typically accepted for the payment of rentals but unfortunately we cannot secure a deposit / pre-authorisation using a debit card and as such require a valid credit card for the pre-authorisation of the deposit. In addition we are unable to accept cash either for the payment of the rental or for the security deposit.

We would ask you to note that in the event that we are unable to guarantee funds relating to the security deposit on your credit card we will be unable to rent a vehicle to you.

​How long do I wait for the release of a deposit / pre-authorisation?

Green Motion Ixtapa-Zihuatanejo does not hold the pre-authorisation / deposit in our bank accounts. The pre-authorisation is a block of the agreed amount held against the credit card presented by the issuing bank. As soon as the vehicle has returned and we are happy with the condition of the vehicle, we action a release of the pre-authorisation.

The time taken by the issuing bank to release the pre-authorisation on the credit card varies immensely dependent on the bank and the country of issue. Typically, most pre-authorisations / deposits are released within 5 – 14 days from the return of the rental car.

In the event that you feel a pre-authorisation has not been released with the prescribed time frame it will be necessary for you to make direct contact with the issuing bank as Green Motion Ixtapa-Zihuatanejo has no jurisdiction in this matter.

​Is roadside assistance including with my rental car?

In most cases, Green Motion Ixtapa-Zihuatanejo offers full roadside assistance and recovery within the cost of renting a vehicle. Further information on roadside assistance is available at the counter prior to renting.

​What happens if my journey is delayed?

In the event that your journey is delayed, please endeavour to contact Green Motion Ixtapa-Zihuatanejo. In most cases we will reserve your car until you arrive for up to 2 hours from the original pick up time. It is important that you make direct contact with the branch if you feel that your delay will exceed 2 hours to avoid us treating the rental as a “no show” and us reselling the rental car.

​What happens if I arrive at the rental office outside office hours?

Green Motion Ixtapa-Zihuatanejo's opening hours are from 09:00 to 19:00. In the event that we receive no notification that your arrival has been delayed there is little we can do to facilitate your rental once the rental office is closed. In the event that we have received contact notifying us of your delay, you will be advised whether or not we can accommodate your late arrival and whether or not it will attract any out of hours or late fees.

​Am I able to return my car before Green Motion Ixtapa-Zihuatanejo opens?

You are not authorised to return your rental vehicle outside office hours unless prior agreement has been made noting that in the event that agreement has been authorised, it is subject to strict terms and conditions. Typically, return of the rental vehicle outside of rental hours is not authorised.

​What do I do if I have a complaint about Green Motion Ixtapa-Zihuatanejo?

Green Motion takes customer service extremely seriously and we want you to get the best out of your car hire experience. In the event of our service has proven unsatisfactory, in the first instance you can contact our location directly at Alternatively if we have been unable to satisfy you, you have the opportunity to take your complaint directly with Green Motion at

Discover Ixtapa and Zihuatanejo

The beach towns Ixtapa and Zihuatanejo are just 6.4 km (4 miles) apart in the state of Guerrero, Mexico.

The neighbouring towns are completely distinctive. Ixtapa, once a coconut plantation, is known for its luxury resorts and up-scale shopping areas.

On the other hand, Zihuatanejo has a more bohemian feel. The once fishing village has now evolved into a backpackers paradise with quaint shops and galleries. Zihuatanejo is also famous for its palapa-style seafood restaurants.

Have the best of both worlds and discover both Ixtapa and Zihuatanejo!

Planning a trip to Ixtapa and / or Zihuatanejo? Remember to stay connected with us on Facebook and Twitter! #GreenMotion