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Green Motion Privacy Policy

Controller of information

Any personal information provided to or gathered by this website is controlled primarily by Green Motion Limited, whose registered office is at Medina House, 334 Silbury Boulevard, Milton Keynes, Buckinghamshire, MK9 2AE.

What data does Green Motion collect?

Booking Information:
When booking car rental services we ask for your name, postal address, telephone number and email address. This helps us to process your booking, to contact you if we have any problems with your request or to send you an electronic confirmation of any quotes obtained or bookings made. If you pay for your rental at the time of booking you will be asked to enter your payment card type, number and expiration date to enable us to take your payment.

Online Account: When you make a booking, we will give you the opportunity to create an online account. If you accept we will store the personal details you provide in our customer database. This will enable you to make future bookings more rapidly. Deletion of your online account will not delete the personal data that we hold on file. You are able to view and correct the personal data we hold at any time, see the 'Accessing and Updating Information' section on how to do so.

IP address: We collect your IP address when you visit our site. This only identifies your ISP (Internet Service Provider) and does not contain any information about you as an individual. We use this information to help us understand more about where our site traffic originates.

Cookies: Our website uses cookie technology. Cookies are encrypted strings of text that a website stores on a user's computer. Cookies enable us to customise our website and offerings to your needs and provide you with a better online experience. In addition, cookies are used to measure usage of various pages on our website to help us make our information more pertinent to your needs and easy for you to access. The types of cookies that we use are referred to as "session" cookies and "persistent" cookies. We may use cookies in order to customize this site for return visitors. These cookies are not required for site functionality. Additionally, third-party widgets such as YouTube or Flickr may install cookies depending on their configuration. You are not required to accept any cookies to use this site.

Session cookies are temporary and are automatically deleted once you leave our website. Persistent cookies remain on your computer hard drive until you delete them. We do not use cookies to gather information concerning your visits to other sites, nor ascertain any personally identifiable information about you apart from what you voluntarily provide us in your dealings with our website. Cookies do not corrupt or damage your computer, programs or computer files.

How does Green Motion use your data?

Sharing Information
Green Motion will never release your personal details to any company that is not a member of the Green Motion network for marketing purposes.

We will from time to time share with other companies (located inside and outside Europe) information relating to our car rental service operations (e.g.) evidence a hire took place/damage occurred, which may include your personal information. Unless you have given us your consent your personal information will not be used for any other purpose.

Green Motion Online Competitions
If you enter any competitions we offer on our site, we will ask you to enter certain personal information so we can notify you if necessary. Exact terms and conditions and rules of each competition will be posted at the time and may vary. If a prize is offered through a third party we may need to disclose information to the relevant third party in order to facilitate the distribution of any prizes.

Green Motion Online Surveys

When you participate in any online surveys you may be asked to supply certain personal information, for example age or income. Provision of all or any of the requested information is voluntary. Survey results will only be used to improve the Green Motion car hire experience for our customers and not for any other purpose.

How does Green Motion Protect Your Data?

Secure Socket Layer (SSL) encryption technology is used to protect personal information such as credit card details when making a booking.

Any personal information that we hold as part of your customer profile will be held in a database with physical and technological security controls and procedures in place.

Only the last 4 digits of your credit card number will be displayed when viewing, amending or deleting your credit card details or on any booking on our website.

Our Commitment to Data Security

The security of your personal information is important to us. When you enter sensitive information (such as your payment card number) during any registration or booking process, we encrypt that information using secure socket layer technology (SSL).

We follow generally accepted industry standards to protect the personally identifiable information and personal data submitted to us, both during transmission and once we receive it. No method of transmission over the Internet or method of electronic storage is 100% secure; therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

With this in mind we would ask you not to enter any payment card number into fields on our websites, unless that the field is specifically marked for that purpose.

Accessing and Updating Information

You are welcome to see the information held about you at any time and to make the necessary amendments to keep the information up to date.

To view your personal information please contact info@greenmotion.com quoting your name and address and either your driver’s licence number or date of birth (for verification).

Subscribing to our Email Newsletter

Our email newsletter provides subscribers with the latest information on prices, offers, products, services and competitions. We will only send our newsletter to users who have agreed to receive it.

When you agree to receive our newsletter we will ask for a minimum of your email address. Over time we may ask for additional personal information about you. Providing this information is voluntary and will be used to customise the content of your newsletter so it is relevant to you.

You can unsubscribe at any time and will be given the option to do so from each newsletter we send you, or by contacting us at info@greenmotion.com.

This privacy policy applies to Green Motion International - greenmotion.com, websites of Green Motion franchisees may have their own privacy policies.

We respect the privacy of our visitors. We collect only such personal information as is needed to provide the information, service, or assistance that you request.

Information we collect automatically

If you visit our website to browse, read, or making a car hire booking:

  • Your web browser automatically sends us (and we may retain) information such as the:
    • Internet domain through which you access the Internet (e.g., yourServiceProvider.com if you use a commercial Internet service provider, or yourSchool.edu if you use an Internet account from your school);
    • Internet Protocol address of the computer you are using;
    • type of browser software and operating system you are using;
    • date and time you access our site; and
    • the Internet address of the site from which you linked directly to our site.
  • We will use this information as aggregate data to help us maintain this site, e.g., to determine the number of visitors to different sections of our site, to ensure the site is working properly, and to help us make our site more accessible and useful.
  • We will not use this information to identify individuals, except for site security or law enforcement purposes.
  • We will not obtain personally-identifying information about you when you visit our site, unless you choose to provide such information.

Other information we collect

If you choose to identify yourself (or otherwise provide us with personal information) when you use our online forms:

  • We will collect (and may retain) any personally identifying information, such as your name, street address, email address, and phone number, and any other information you provide. We will use this information to try to fulfill your request and may use it provide you with additional information at a later time. We will not disclose such information to third parties, except as specified in this privacy policy.
  • If you request information, services, or assistance, we may disclose your personal information to those third parties that (in our judgment) are appropriate in order to fulfill your request. If, when you provide us with such information, you specify that you do not want us to disclose the information to third parties, we will honor your request. Note, however, that if you do not provide such information, it may be impossible for us to refer, respond to or fulfill your request.
  • If your communication relates to a law enforcement matter, we may disclose the information to law enforcement agencies that we deem appropriate.

How long we keep information

We may keep information that will collect for an unlimited period of time.

Security

Please note that electronic communication, particularly email, is not necessarily secure against interception. Please do not send sensitive data (e.g., bank account, or credit card numbers) by web form.

Google Analytics

We use a tool called “Google Analytics” to collect information about use of this site. Google Analytics collects information such as how often users visit this site, what pages they visit when they do so, and what other sites they used prior to coming to this site. We use the information we get from Google Analytics only to improve this site. Google Analytics collects only the IP address assigned to you on the date you visit this site, rather than your name or other identifying information. We do not combine the information collected through the use of Google Analytics with personally identifiable information. Although Google Analytics plants a permanent cookie on your web browser to identify you as a unique user the next time you visit this site, the cookie cannot be used by anyone but Google. Google’s ability to use and share information collected by Google Analytics about your visits to this site is restricted by the Google Analytics Terms of Use and the Google Privacy Policy disabling cookies on your browser.

Changes to this Policy

Any changes to this privacy policy will always be posted to this page of our website.

If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, Green Motion Limited, Aspen Farm, Sheep Lane, Woburn, MK17 9HD, United Kingdom. We will promptly correct any information found to be incorrect.